Testing Center


Institute for Learning, Teaching, Research and Outreach

The Institute for Learning, Teaching, Research and Outreach (ILTRO) at SUAC is dedicated to ensuring the academic success of every student and to providing faculty the necessary tools and resources to excel in teaching, research and outreach. Our ultimate goal is the creation of a culture of engagement, where students become fully engaged in the learning process, both with their instructors and with their peers; and where faculty from diverse disciplines can engage one another in the pedagogy of teaching and share their own unique research interests, with the ultimate goal of enhancing student learning.

ILTRO is also the Division responsible for institutional research and effectiveness. These efforts are responsible for developing internal research plans, collecting data, and making recommendations that strengthen administrative decision-making and planning at SUAC.


Units within ILTRO:

CETL is committed to providing excellent learning opportunities to all SUAC students and faculty members. In the end, all CETL programs are designed with the thought of placing student learning excellence front and center in all of its activities. CETL encourages SUAC’s civitas academica to pursue the love of learning and the love of sharing. CETL continues the roles and functions of the former university’s unit, the Center for Learning, Teaching, and Curriculum Development (CLTCD).

CETL is focused on promoting student success through its work in five key pillars:

  1. Provides thought leadership and direction to the SUAC community related to academic excellence and educational innovation in a contemporary context.
  2. Advances the scholarship of teaching and learning in the Indonesian and international contexts by spurring collective and collaborative innovation in various academic environments, especially in the areas of digital curriculum development and effective distance learning delivery.
  3. Promotes and cultivates the philosophy of teaching and research as lifelong activities by engaging lecturers in sustained critical inquiry, experimentation and collaboration.
  4. Promotes and supports pedagogy that is learner-centered, inclusive and research-based through continuous faculty professional development.
  5. Provides professional development related to curriculum development and design, best practices in academic support, and the effective use of learning technologies to the SUAC community. 


The Learning Resource Center provides free tutoring and computer-use services to all SUAC students.  Faculty and peer tutors from Sampoerna University are available for math and English.  Tutoring may also be scheduled for science and many of the subjects covered in the Core Curriculum. 

Our goal is to provide tutoring in a collaborative and student-centered learning environment that is safe, positive, and welcoming.  Student achievement and success is our top priority

1.1.1. Year-Round Tutoring Services The Writing Center

The Writing Center provides a collaborative and safe learning environment for students to discuss writing from any courses that they take within the university. The Writing Center employs the university’s faculty and independent consultants to be tutors that are ready to help students with various types of consultations, such as:

  • Brainstorming writing ideas
  • Planning and writing for essay exams
  • Writing course papers
  • Lab reports
  • Research papers
  • Resumes
  • Personal statements
  • To receive the services from the Writing Center, students are encouraged to sign up or come directly to the Learning Center Room, located on the 6th floor. The Math Tutoring Center

The Math Tutoring Center provides a collaborative and safe environment for students to discuss mathematical topics and problems from their courses. The Math Tutoring Center employs lecturers and faculty-recommended students. 

Specifically, the Math Tutoring Center will help students to deepen their understanding of course material, practice problems with the guidance of a peer tutor, and develop necessary study and test-taking skills.


1.1.2. Academic Writing Workshops

Offered by The Writing Center, these workshops focus on helping students develop their ability to write effectively in an academic setting.  Students learn how to effectively paraphrase and cite research using international standards of writing.  Most important, students gain a greater awareness on the importance of academic integrity and meeting high ethical standards.

1.1.3. Summer Bridge Program

SUAC provides an intensive summer program for  new students who need some support to meet the college-ready expectations required to enter SUAC academic programs. New students can take three summer classes: English, mathematics, and science.



The mission of the Innovation Center in Teaching and Learning is to promote student success by providing workshops and faculty support, promoting evidenced-based instructional strategies, and cultivating an innovative and collaborative learning environment. The center’s ongoing initiatives aim to achieve the student success objectives outlined in the SUAC Strategic Plan and to support its continual growth and development as a vibrant teaching and learning institution. 

1.2.1. First Year Experience

The First-Year Experience (FYE) Subcommittee of the Innovation Center in Teaching and Learning is responsible for developing programs and services that support students and faculty in first-year barrier courses.  The subcommittee’s objectives are to develop new educational programming and student services that support the SUAC in its goal to increase student success, retention and graduation rates.

1.2.2. Faculty Sharing Sessions

In this monthly forum, all faculty members are engaged in the spirit of lifelong learning and shared inquiry, cultivating a discipline respect and appreciation for each other's work. Each month, our university's lectures from different disciplines share their research work (past or ongoing), and/or successful teaching practices within the university's context. This forum is also a unique opportunity for a "meet-and-greet" (silaturahmi) for all faculty members and the greater family of Sampoerna School System, breaking the isolated nature of the teaching work.


  • Providing opportunities to learn and share academic work and best teaching practices for the faculty members at Sampoerna University.
  • Providing opportunities to meet and greet for the faculty members at Sampoerna University.
  • Providing opportunities for new ideas, new ways of looking, and possibilities for collaboration among faculty members at Sampoerna University.
  • Cultivating the spirit and joy for learning and sharing among the faculty members at Sampoerna University.

Past Presenters

  • September 30, 2016
    Presenter: Rizcky Tamarany, PhD (Faculty of Engineering and Technology)
    Title: Computational Materials Science
  • Session 1: Feb 24, 2017
    Presenter 1:  David Lopez, M.A. (Faculty of Education)
    Title: Maximizing the Use of Gradebook in Schoology Learning Management System
    Presenter 2: Budi Poniam, M.Si. (Faculty of Education)
    Title: Friendship Graph in Mathematics
  • Session 2: March 24, 2017
    Presenter: Dr. Yoda Rante Patta, PhD (Faculty of Engineering and Technology)
    Title: The Role of Multidisciplinary Study and Research
  • Session 3: April 28, 2017
    Presenter 1: Bambang Setiono, PhD (Faculty of Business)
    Title: Making Tridharma That Matters in Higher Education
    Presenter 2: Vera Syamsi, M.Hum. (Faculty of Education)
    Title: Stylistic in White Angels
  • Session 4: May 19, 2017
    Presenter 1: Ivan Butar-Butar, PhD (Faculty of Business)
    Title: Why We Do Research
    Presenter 2: William Gibson, PhD (Faculty of Education)
    Title: Batavia at the Turn of the 20th Century




1.2.3. Faculty Professional Development Programs Schoology Training , January 26, 2017

One aspect of a modern university that provides 21st century learning is the adoption of sophisticated of a web-based technology to plan, implement, and assess learning processes. Schoology is a learning management system for K-12 schools, higher education institutions, and corporations that allows users to create, manage, and share content and resources. Sampoerna Schools System has decided to use Schoology as its learning management system. This training provided a personalized instruction for Sampoerna University faculty members to become familiar and adept at using the tools and resources built in Schoology as to enhance the quality of teaching and learning for Sampoerna University students. Google Certification for Educator (February 14, 21, 28, March 7, 14, 28, 2017)

A good teacher is a learning teacher. No matter how experienced a teacher is, teaching and learning is always developed in high dynamics. One of the reasons for this dynamic development is the advancement of technology. The beginning of the 21st century has witnessed the light-speed progress in how the information technology has defined our lives. All aspects of lives, personal and professional, have been influenced, including for those engaged in the teaching and learning processes.

Google is one of the major technology companies that have sophisticatedly developed a comprehensive and integrated tools for meaningful and engaging classroom teaching and learning interactions. A major strength of Google for education programs is the openness of its tools because they are embedded in the internet system freely and easily accessed by anyone using any gadget that they have. Google platform works on anything able to browse the Web, when a teacher shares a document, students can read it on cellphones, iPads, Windows laptops or whatever else they have. The system is well integrated and 100% paperless. All assignments can be given, submitted, and graded online.


The Center for Excellence in Teaching and Learning with its strong commitment to the 21st century teaching and learning held Google Certification for Educator training sessions for 22 lecturers, student tutors, and university staff. The training sessions were facilitated by Steven Sutantro, the Social Studies Teacher at Sampoerna Academy who is a certified Google for Education trainer. The training participants took the Google Certification Exam Level 1 at the end of the training series. Faculty Personal Project

This personal project utilizes a reflective approach and data-driven case reasoning that aims at improving student engagement and motivation in teaching and learning processes. Focusing on the practice of teaching, all faculty members were asked to use an instructional approach that he or she has never done before. Each faculty member wrote a project proposal, an action plan, and an evaluation plan before implementing their instructional improvement project. Finally, they wrote a reflection about what they learned from the project. Video Reflection Project

Learning to teach does not only include “learning to do” but also “learning to notice” the actions of teaching. Learning to notice will help teachers to focus on significant elements of teaching, develop better skills in interpreting teaching behaviors, and help teachers to be better learners of teaching and better practitioners. Using a reflective approach, this program offers faculty members to use videos to capture the richness of teaching in a classroom context. The learning-to-notice framework develops three aspects of teaching, which are:

  • The skill in identifying what is important in a teaching situation;
  • The skill in using what one knows about the context to reason about a situation;
  • The skill in making connections between specific events and broader principles of teaching and learning.

Selected faculty members participated in a video reflection project for one semester. The participating lecturers recorded their own teaching and attended a workshop on “learning to notice” in which they learned about some details of teaching shown in a few clips of their own teaching. Finally, they wrote a reflection paper about what they learned from the project and how it could improve their future teaching Project Management Fundamentals (May 30, 31, 2017)

A number of SUAC lecturers, staff and students attended a two-day basic general project management workshop program on May 30-31,2017. The program aimed at introducing participants about how to manage projects based on a globally accepted standard, Project Management Body of Knowledge(PMBOK® Guide) from Project Management Institute (PMI). The participants did some exercises and discussions on real-world project management cases, and presented and discussed their own project assignments.



1.2.4. General Lecture Series Fostering and Maintaining Collaborations and Partnerships with US Universities

Presenter: Dr. Julie Sinclair, Michigan State University

In supporting Sampoerna University’s vision and mission to become a leading international university in Southeast Asia and to be the provider of American Educational experience in Indonesia, ILTRO facilitated a general lecture on strategies to foster and maintain partnerships and collaborations with US universities. Additionally, in relations to the university’s initiative to support student transfer to US universities, this general lecture also provided insights about student admission, enrollment and transfers, particularly in leading universities such as Michigan State University. For this purpose, on January 19, 2017, ILTRO invited Dr. Julie Sinclair, Associate Director of International Studies in Education, Michigan State University to give a general presentation (lecture) to Sampoerna University community. Design Thinking

Design Thinking is a mindset and methodology to solve complex problems, and find desirable solutions. Classrooms and schools are constantly facing design challenges, from feedback systems to scheduling arrangements. Design Thinking offers a fresh perspective, tool and approach to address educators’ complex and varied problems. ILTRO invited Teddy Asril, MBA, an accomplished international management professional to facilitate Design Thinking workshop for faculty members, students and university staff.


The following are the key policies enacted for the Office of Institutional Research and Effectiveness. Click here to view the entire OIRE Handbook.

  • Institutional Research and Effectiveness is led by a Director and supported by various support units within SUAC.  The work of OIRE is supported through a Committee composed of administration, faculty and staff.  

What we Do:

The mission of the Office of Institutional Research and Effectiveness (OIRE) is to facilitate college-wide assessment through the collection, analysis, management and use of data.  OIRE is engaged in continuous improvement strategies to enhance student learning and strengthen the Sampoerna University American College (SUAC)’s mission and its programs, services, operations, and processes. This mission is accomplished through:


  • Constant review of evaluations used to assess programs in a manner consistent with accreditation;
  • Data collection development and administration (survey, interviews, focus-group discussion)
  • Data analysis and report development;
  • Course and unit program examinations and evaluation processing; and
  • Student learning outcomes assessment support.

2.1. Institutional Effectiveness at SUAC

The institutional effectiveness efforts at SUAC is a systematic, explicit, and documented process of assessing performance against institutional mission for all programs, services, and constituencies. Moreover, it is a continuous, cyclical, participative, flexible, relevant, and responsive process that is strongly linked to the decision-making process at all levels, including the SUAC’s budgeting process. In short, institutional effectiveness in SUAC offers ongoing guidance for planning and budgeting, provides objective evidence for accreditation purposes, and collects useful information on what and how students are learning. The goal of institutional effectiveness at Sampoerna University American College is to assess the outcomes of educational programs and services and use the results to make continuous improvements.

Six Main Characteristics of the Institutional Effectiveness at SUAC


  • Mission‐centered: All units — academic and administrative — design their own mission, goals and objectives based on SUAC’s mission.  Therefore, the implementation and the assessment of each unit’s performance is an integral part of the effort to realize the SUAC mission.
  • Improvement‐oriented: The institutional effectiveness of all units are intended to gather and analyze valid data about each unit’s performance, and the results are used to further improve student learning and the effectiveness of all units and their programs.
  • Participative: All academic and administrative members of SUAC share the duties of planning, assessment, and evaluation.
  • On‐going: The institutional effectiveness is an ongoing process, reflected in regular schedules for planning, data collection, and assessment in SUAC and its units.
  • Systematic: All of the planning and assessment in the institutional effectiveness are designed to evaluate and improve all elements of SUAC through routine goal setting and evaluation of the extent to which both planning and assessment goals are achieved.
  • Integrated: All the budgeting and the institutional decision-making in SUAC are in line with the planning and assessment processes. 


SUAC Institutional Effectiveness Model

2.2.1. Assessment

This component measures the extent that SUAC achieves its goals and objectives. More specifically, it indicates how assessment findings are applied to ameliorate or alleviate weaknesses and maintain or enhance strengths in the quality of programs or services. In the Assessment Phase, each unit will evaluate/assess its progress toward achieving its annual goals and objectives, indicate how it utilizes results, and submit its assessment and evaluation. OIRE will then review the submitted forms, provide technical feedback to the units, and make available the assessment/evaluations to the Unit Heads and appropriate entities for ongoing review and the budget hearing process. The process will culminate with the units presenting their annual progress and next year projections, including budgetary considerations, to the CEO.


2.2.2. Assessment Cycle

The Sampoerna University American College’s annual assessment cycle begins on June 1 and ends the following May 31. An Assessment Report that is due on June 1, 2018, would reflect the academic year 2017-2018 (including summer 2017, fall 2017, and spring 2018). Assessment Reports include assessment results based on the previous year’s plan, the use of results for improvement, and the program/unit annual summary. Assessment Plans for the upcoming year include outcomes and strategies used to measure program goals and/or the achievement of student learning. Assessment planning, including new or revised goals, should also reflect continuous growth or improvement.






Assessment cycle begins

June 1

Assessment reports due

May 31 of following year

CEO Review

June 15 of following year


Sampoerna University American College’s Annual Assessment Cycle



The Center for Research and Community Service (CRCS) is a research and community service body. It serves as a center for all faculty members, staff and students to develop their research capacity and engage with communities across greater Jakarta. CRCS continues the roles and functions of the former university’s unit, named the Institute for Social Development and Community Outreach (ISDCO).



CRCS’ vision is to become SUAC’s premier institute for academic and knowledge exchange by uniting all faculties and academic units through high-impact endeavours in research, community  services, training, and program development. 



CRCS’ mission is to provide essential services that strengthen the university’s core intellectual  pursuits and social objectives by focusing on three main goals:


  1. Promotes, coordinates, and enhances cross-disciplinary and transdisciplinary research
  2. Coordinates the search and application of academic funding opportunities by assisting with grant applications and project delivery.
  3. Provides support for the development and implementation of curriculum that includes in its DNA community engagement and service learning.

Contact us


L'Avenue Office & Apartment, North Tower, 6th floor
Jl. Raya Pasar Minggu Kav.16, Jakarta Selatan, Indonesia, 12780
+62-21-5022-2234 Ext. 7722


For additional information contact us by email contact Dr. Iwan Syahril, Ph.D.